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Tips for Terrific Telephone Interviews
Telephone interviews don't just happen; they are the result of action you have taken. For example, when you are networking and the company representative becomes interested in your skills; when a company representative calls you in response to a résumé you have sent; or when you have previously set up the telephone meeting. Your goal is to achieve a face-to-face meeting at the end of the call. 1. BE PREPARED! Keep your résumé, files, paper, and pen within easy reach of the telephone. 2. SMILE WHEN YOU ANSWER THE TELEPHONE and thank the person for calling. Ask, "Would you mind if I take a minute to close the door?" Use the time to close the door and pull out your résumé and files. Take a few deep breaths, relax and focus. 3. LISTEN TO THE WAY THE INTERVIEWER INTRODUCES HIM OR HERSELF. If she introduces herself as "Ms. Jones," call her Ms. Jones until she invites you to do otherwise. 4. STAY FOCUSED. This interview is your number-one priority at this time. As a result of this meeting, you want to be invited in for a face-to-face interview. If this is a previously scheduled interview, eliminate outside distractions prior to taking the call. If the interviewer has otherwise caught you at an inconvenient time, gently say so and ask to reschedule the interview for a more convenient time. 5. STAND IN FRONT OF A MIRROR, SMILE, AND SPEAK DIRECTLY INTO THE TELEPHONE. It adds life to your voice and you will come across more powerfully. 6. ALLOW THE INTERVIEWER TO ASK QUESTIONS. Answer the questions and ask some of your own. It is essential to ask open-ended questions that demonstrate your interest. Postpone any discussion of salary or benefits. 7. AVOID ANSWERING SIMPLY "YES" or NO." Respond to questions with specific examples of accomplishments that demonstrate your expertise and value to the company. 8. SUMMARIZE YOUR KEY POINTS and refer back to specific examples of your contributions. Take notes! This is one interview where it's okay to take notes. 9. CONFIRM YOUR INTEREST IN THE POSITION. "It sounds like an interesting opportunity Ms. Jones, and a situation where I could definitely make a contribution. When can we get together?" 10. WRITE AND SEND A THANK YOU LETTER WITHIN 24 HOURS. Before you hang up ask for the correct spelling of the interviewer's name and title. A thank you note is a second selling opportunity and can increase you chances of another interview by as much as 30%! Take the time to write one. You'll be glad you did! Mary Jeanne Vincent is the author of Acing the Interview tip cards featuring answers to the top 20 "killer" interview questions. Also included are tips for interviewing in the new economy, ideas for responding to illegal and trick questions, and suggestions for avoiding 10 deadly interview mistakes. Go to http://www.2bworkwise.com for free job search articles and to sign up for the free WorkWise e-zine. For information on individual job and career coaching or to find out about other practical, easy-to-use career tools call Mary Jeanne at 831.657.9151.
MORE RESOURCES: Work At Chess.com Chess.com Report: community college students need more career guidance Inside Higher Ed Will Artificial Intelligence Steal My Job? | On Careers | U.S. News U.S News & World Report Money Careers - Human Resources Kennesaw State University The energy transition’s effects on jobs MIT Technology Review Workers eager to fill 3,000 Las Vegas jobs to build Brightline Fox 5 Las Vegas Jobs and Training at FDA FDA.gov Careers at TWU | The Office of Human Resources | TWU Texas Woman's University Careers Fred Hutchinson Cancer Center Careers Micron Tesla mass layoffs impact Bay Area, with over 2,750 jobs lost San Francisco Chronicle Careers at FEMA FEMA Find a Job Samaritan Health Services Careers | Job Opportunities | MaineHealth MaineHealth Careers at Bucknell Bucknell University Curry College launches job guarantee program Inside Higher Ed Job Search Results - Careers at UnitedHealth Group UnitedHealth Group Career Paths FEMA Industry sells workers on ag jobs The Western Producer My career race is in the home stretch, here's what I know Financial Times Employment USC Upstate Green careers report: Understanding green jobs and their increasing demand The Economic Times Veterans and transitioning military | VA Careers VA.gov Home | Veterans Affairs Data indicates a strong job market but some employment seekers — even those with a Ph.D. — say they struggle Yahoo Finance Careers Smith College Grécourt Gate What Researchers Discovered When They Sent 80000 Fake Résumés to U.S. Jobs The New York Times Careers at NATO NATO HQ Apply for a Job The City of Vancouver, WA The Best Jobs in America in 2024 | Careers | U.S. News U.S News & World Report Money Despite lagging performance, California expected to avoid recession Los Angeles Times More Workers Want to Change Jobs, but the Market Is Getting Tougher The Wall Street Journal Chesapeake Public Schools Employment Opportunities Chesapeake Public Schools Careers at USI University of Southern Indiana Careers Medline Newsroom Work for Us (U.S National Park Service Careers The Ocean Cleanup Careers | US Forest Service USDA Forest Service Careers in mental health services : Career Outlook: U.S Bureau of Labor Statistics Lawsuit claims Sheetz denied employment to class of job applicants because of their race WPXI Pittsburgh Careers Technip Energies Green jobs: How will climate change impact employment trends? Zurich Insurance Early careers UBS AI Will Transform the Global Economy. Let's Make Sure It Benefits Humanity. International Monetary Fund Careers CPKC Job Market Starts 2024 With a Bang The New York Times Work Here UnitedHealth Group CoinGecko Careers: Careers at CoinGecko CoinGecko Careers with Impact IFC Press Releases Best job site of 2024 TechRadar Education and Development WellSpan Health The Challenges of Retiring from a High-Powered Job HBR.org Daily Job openings slide to 8.7 million in October, well below estimate, to lowest level since March 2021 CNBC Opinion | The A.I. Economy Will Make Jobs More Human The New York Times Careers in Clinical Psychology Verywell Mind US economy likely generated 200,000 new jobs in July The Associated Press Explore and find your profession TotalEnergies.com John Lewis publishes job interview questions to aid preparation Personnel Today Jobs home Mitie Employment Opportunities Iowa Utilities Board Find a Role Bain & Company Careers at UNHCR UNHCR Upgraded National Career Service portal to give job market a fillip Business Standard Jobs Energy.gov Employment Opportunities City of Windsor Careers City of Somerville Careers | City of Norfolk, Virginia - Official Website City of Norfolk (.gov) Jobs at Parks Canada Canada.ca Careers & Employment Pinellas County Employment Opportunities Unity Health Toronto Departments - Human Resources - Job Openings and Descriptions City of Round Rock 41 Fun Jobs That Pay Well 💰 Moneywise ADM Job Openings Unlocking Nature. Enriching Life. | ADM |
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