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Your Self-Image in the Workplace
When communication breaks down in your office or factory and workers lack motivation, what are the roots of the problem? On a study tour of a Fortune 500 food company, Peter Grazier, an international consultant specialializing in employee involvement, stopped to chat with an elderly machine operator. Within minutes, the operator began discussing a solution for quickly clearing bulk food material from a clogged hopper - apparently a frequent problem. The visitor asked him if he had ever told this idea to his supervisor. "Nobody ever asks for these kind of ideas around here," shrugged the worker, who would be retiring in another few months after 42 years of service. Grazier writes that he felt the plant manager, who was standing behind him, wishing he could sink through the floor! How many other ideas would this employee be leaving behind him? Why was the communication environment between management and worker in this food manufacturing plant apparently as sterile as the physical environment had to be? Of course, we could talk at length about employers or managers who fail to encourage upward communication. We could contrast these with others who go out of their way to not only to recognize the achievements of their employees or subordinates, but also to instill in them a real sense of importance and self-worth. (In another Grazier "story", he came across a janitor sweeping a hospital hallway and asked him what his job was. The instant response was "customer satisfaction.") The influence that a positive, reassuring, work environment - one that cultivates self-dignity and encourages contribution - might have had on our food machine operator is obvious. I would like to suggest, however, that there just might have been other factors contributing to his reticence - factors that have little to do with working conditions in the factory. It may be a long shot, but it's at least remotely possible that in order to understand our operator's reluctance to share information, his unwillingness to involve himself more than he had to - we might have to look farther than at his work life alone. We might have to look, in fact, at his earlier life, at what he was doing even before he began to work. We might even have to go back to an earlier stage, as far back as his youth, or even earlier. Perhaps he might have acted rather differently had he been blessed with a self-confidence not dependant on external circumstances, with an unshakeable sense of self-esteem. And perhaps his self-esteem had been shattered many years before. A friend who is an experienced educator once made an interesting confession to me. I should emphasize that his many years of teaching experience is not in the type of school one reads about so often in the American media - places where chaos and violence reign supreme - but in institutions where the young students are refined and serious, and hail from the best homes. "Usually, a small child arrives for his first day of school with an excellent self-image," he said. "And very often, that's the end of the story!" Azriel Winnett is creator of Hodu.com - Your Communication Skills Portal. This popular free website helps you improve your communication and relationship skills in your business or professional life, in the family unit and on the social scene. New articles added almost daily.
MORE RESOURCES: Careers at Givaudan Givaudan Meet Native American Veterans where they live with a VA career VA.gov Home | Veterans Affairs Careers | Career Opportunities West Virginia University I moved to Alaska after college for a job. I lost all my friends because I put my career first. Business Insider Jobs City of Rochester (.gov) Careers at TWU Texas Woman's University 15 Companies Offering Health Insurance to Part-Time Workers U.S News & World Report Money Careers at FEMA FEMA Physicians are the nation’s top earners – a slideshow Medical Economics Jobs and Training at FDA FDA.gov Jobs at Liberty University Liberty News City of Tampa Careers City of Tampa Job Seekers University of Illinois Urbana-Champaign Healthcare Jobs at Novant Health | Novant Health Novant Health Nursing jobs VA.gov Home | Veterans Affairs Career Opportunities UMHB Statement by Acting Secretary of Labor Julie Su on October jobs report US Department of Labor Careers at Union | Human Resources Union College Careers Washington State University Recruiters urge candidates to use AI to apply for jobs Financial Times US employers added just 12,000 jobs last month as hurricanes and strikes sharply reduce payrolls The Associated Press Working for ICE U.S. Immigration and Customs Enforcement Newsroom October 2024 jobs report: How two major hurricanes, labor strike might affect the numbers - NBC News UF Health Careers UF Health - University of Florida Health Work for Us (U.S. National Park Service) National Park Service Careers at Prairie View A&M University Prairie View A&M University Job Search Results UnitedHealth Group UN COMMON CAREERS VCU Health Work With Us National Oceanic and Atmospheric Administration Career Opportunities Gilead Sciences Careers Medline Reservists (On-Call) FEMA Jobs and internships Bureau of Transportation Statistics Job Opportunities Bellevue School District How to Apply FEMA Careers Micron Careers at Discovery Education Discovery Education Jobs report on eve of election will be among the most muddled in years The Associated Press Careers KPMG Join our team FHI 360 Internship Opportunities | Careers Boston Consulting Group What Trump's election victory means for job seekers Business Insider Careers at Jacobs Jacobs Careers in A&O Shearman Work At Chess.com Chess.com Students and graduates JPMorgan Chase Career Paths FEMA Careers at Balfour Beatty Balfour Beatty Highest-Paying Engineering Careers in 2024 University of North Dakota The secret to career success may well be off to the side The Economist The 16 Best Jobs for Creative & Restless ADHD Brains ADDitude magazine Mental health at work World Health Organization The 10 jobs that landed the biggest pay rises in financial year 2024 The Australian Financial Review Benefits for the whole you Accenture Why Employees Quit HBR.org Daily JobFeed NSW Department of Education Two unis walking the career path alongside graduates The Australian Financial Review How to realize the potential of rising digital jobs World Economic Forum Careers Turner & Townsend Current opportunities Turner & Townsend AI Will Transform the Global Economy. Let’s Make Sure It Benefits Humanity. International Monetary Fund Careers City of Norfolk (.gov) 9 Trends That Will Shape Work in 2024 and Beyond HBR.org Daily 8 global issues shaping and driving job creation World Economic Forum Jobs Energy.gov Careers at King County King County More and more jobs can be done from anywhere. What does that mean for workers? World Economic Forum > Careers > Job-listings National Reconnaissance Office Employment Opportunities Unity Health Toronto Jobs Dublin City University Careers City of Somerville Careers UTSA Today Careers at USI University of Southern Indiana Careers with the City of London City of London, Ontario |
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