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Phone Interviews: Prepare to Ace Them!
More companies are saving time and effort by doing initial telephone interviews before committing themselves to hours of time assessing and evaluating applicants. They are doing this because, frankly, it's a good way to save a team's time from interviewing obviously unqualified people. From your standpoint, this means that you need to develop an additional interview skill. One of the disadvantages of doing a phone interview is that they can't see how well you look or what a great suit you're wearing to the interview or that you own terrific ties. It also means that you can sit in the comfort of your home, rather than trudging to their site. With this opportunity, comes problem. The major problem is that they can't see how well you look or what great clothes you own. All they can do is listen to your voice and the energy that you convey and listen to the answers to your questions; you, on the other hand, can't see when you've lost their attention or when you've bored them. There are no visual cues for either of you. But with preparation, you can do a fabulous job and get in the door. Here's a few pointers. 1. For any interview, go to the company's website and learn about the firm. Also, if you can read a job specification on their site (or elsewhere) do so. After all the spec is the road map to what they are going to assess your abilities for. 2. Take some notes to remind yourself of points that you may want to make or about things that you might forget. Sometimes people get nervous, just like they do in person. Have a few notes nearby about your role, responsibilities and accomplishments as helpful reminders. Support your statements with detailed examples of accomplishments when possible. Remember, they can't see if you have a manual open to something you might be a little rusty in! They can't see that you have your resume in front of you! 3. Rehearse. Have someone call you and listen to your voice on the phone. Maybe your cordless phone makes your voice sound tinny. Maybe you speak too softly, mumble or speak too quickly to be understood by others. Ask someone you trust to critique you. 4. Pick out a place in your house where the kids won't interrupt you or the tv won't make noise in the background. I hate interviewing people who have the stereo playing in the background (it happens more often than you can imagine). 5. Write down their questions so that you can stay on purpose. Too often, people forget the original question and go rambling about something far a field. Stay on target. 6. Your voice is your only sales tool. Don't allow yourself to sound tired or blasé over the phone. Sounds energetic and excited, even if they've asked you the same questions that every other interviewer has for the last six months! 7. At the time of the phone interview, log off your computer (If you can't definitely get off of instant messengers and other services that chime. These may sabotage your concentration just when you need it most. 8. Rehearse. Rehearse. Rehearse. I can't emphasize enough that you need to practice phone interviews, just as you have in person one. 9. Don't use your cell phone if you can avoid it. Cell phones rarely allow your voice to sound as clear as a standard land line. Try to avoid using it for interviews. 10. Be courteous and try not to speak over the interviewer or cut them off. If you do, apologize and let the interviewer continue. 11. Do not hang up until the interviewer has hung up. Follow these pointers and I'm sure you'll do better on your interviews. Jeff Altman has successfully assisted many corporations identify technology management leaders and staff since 1971. He is also co-founder of Your Next Job, a networking group focused on assisting technology professionals with their job search, a certified leader of the ManKind Project, a not for profit organization that assists men with life issues, and a practicing psychotherapist. For additional job hunting or hiring tips, go to http://www.newyorkmetrotechnologyjobs.comIf you would like Jeff and his firm to assist you with hiring staff, or if you would like help with a strategic job change, send an email to him at jeffaltman@cisny.com (If you're looking for a new position, include your resume).
MORE RESOURCES: Work At Chess.com Chess.com Report: community college students need more career guidance Inside Higher Ed Careers - Human Resources Kennesaw State University Will Artificial Intelligence Steal My Job? | On Careers | U.S. News U.S News & World Report Money Jobs and Training at FDA FDA.gov Workers eager to fill 3,000 Las Vegas jobs to build Brightline Fox 5 Las Vegas Careers Boys & Girls Clubs of America Careers at TWU | The Office of Human Resources | TWU Texas Woman's University Careers Fred Hutchinson Cancer Center Careers Micron Tesla mass layoffs impact Bay Area, with over 2,750 jobs lost San Francisco Chronicle Careers at FEMA FEMA Find a Job Samaritan Health Services Careers | Job Opportunities | MaineHealth MaineHealth Careers at Bucknell Bucknell University Curry College launches job guarantee program Inside Higher Ed Job Search Results - Careers at UnitedHealth Group UnitedHealth Group Career Paths FEMA Industry sells workers on ag jobs The Western Producer My career race is in the home stretch, here's what I know Financial Times Employment USC Upstate Green careers report: Understanding green jobs and their increasing demand The Economic Times Veterans and transitioning military | VA Careers VA.gov Home | Veterans Affairs Data indicates a strong job market but some employment seekers — even those with a Ph.D. — say they struggle Yahoo Finance Careers Smith College Grécourt Gate What Researchers Discovered When They Sent 80000 Fake Résumés to U.S. Jobs The New York Times Careers at NATO NATO HQ Apply for a Job The City of Vancouver, WA The Best Jobs in America in 2024 | Careers | U.S. News U.S News & World Report Money Despite lagging performance, California expected to avoid recession Los Angeles Times Careers at NADA | NADA NADA Blog Chesapeake Public Schools Employment Opportunities Chesapeake Public Schools Careers at USI University of Southern Indiana Careers Medline Newsroom Work for Us (U.S National Park Service Careers The Ocean Cleanup Careers at Air Liquide Air Liquide Careers | US Forest Service USDA Forest Service Careers in mental health services : Career Outlook: U.S Bureau of Labor Statistics Lawsuit claims Sheetz denied employment to class of job applicants because of their race WPXI Pittsburgh Careers Technip Energies Early careers UBS AI Will Transform the Global Economy. Let's Make Sure It Benefits Humanity. International Monetary Fund Careers CPKC Work Here UnitedHealth Group CoinGecko Careers: Careers at CoinGecko CoinGecko Careers with Impact IFC Press Releases It's Time to Rethink Traditional Career Trajectories HBR.org Daily Which US workers are exposed to AI in their jobs? Pew Research Center What We Offer UnitedHealth Group Best job site of 2024 TechRadar Education and Development WellSpan Health Career Symposium National Institute of Environmental Health Sciences The Challenges of Retiring from a High-Powered Job HBR.org Daily Opinion | The A.I. Economy Will Make Jobs More Human The New York Times In-Demand Jobs for Seniors | Retirement | U.S. News U.S News & World Report Money US economy likely generated 200,000 new jobs in July The Associated Press Explore and find your profession TotalEnergies.com John Lewis publishes job interview questions to aid preparation Personnel Today 40 Best Travel Jobs To Make Money Traveling (They Really Exist!) Expert Vagabond Find a Role Bain & Company Careers at UNHCR UNHCR Jobs Energy.gov Upgraded National Career Service portal to give job market a fillip Business Standard Employment Opportunities City of Windsor Careers City of Somerville Careers | City of Norfolk, Virginia - Official Website City of Norfolk (.gov) Jobs at Parks Canada Canada.ca Careers & Employment Pinellas County Employment Opportunities Unity Health Toronto Departments - Human Resources - Job Openings and Descriptions City of Round Rock ADM Job Openings Unlocking Nature. Enriching Life. | ADM |
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