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Kill the Hype
She was waiting for me when I returned from a meeting. Standing outside my office door, I could tell by her downward glance, Jodie was not there to give me good news on the project. Despite her confident, enthusiastic and definitive style, she failed to deliver what she had pitched. It was not the first time. Jodie operated counter to the Scottish proverb advising: "Never let your feet run faster than your shoes." She was full of ideas, full of promise, full of idealism, and short on results. Her over-promising was stalling her career. You see, results are what differentiate people who are winning at working from people who aren't. Results are how both companies, and people, prosper. As much as Jodie talked, with absolute confidence, about what she was going to do, she didn't do it. There's no shortage of Jodies in the workplace. There are too many people talking about what they're going to do, want to do, or are thinking about doing. They paint intriguing pictures with their exuberance and that helps them get the assignment. But they fail to deliver on the promise. In my twenty years in management, I found them in both consultants and in-house staffs. I've even hired a few. I guess I wanted to believe they could do what they said. But I learned they're much like town billboards claiming "best hamburger in the world," or books and magazines touting that I can have flat abs in five minutes a day, build self-esteem in ten days, and become a millionaire in five easy steps. While promises may be the essence of advertising, and over-promising may get books, magazines, products and services sold, they cause disappointment. Unfilled promises build our hopes and diminish our trust. So, when you find someone who builds your hopes and enhances your trust, take note. You see, there's one talent that defines people who are winning at working. They don't disappoint. They deliver. They consistently produce what they say they will. And they do it again and again and again. They may pitch their ideas with passion and exuberance, or caution and logic, but they don't hype them. People who are winning at working deliver what they promise. If anything they under-promise and over-deliver, without ever sandbagging. Every time they do what they say they're going to do, they build their credibility. And credibility builds careers. But, there's another benefit too. Self-esteem soars when you surprise and delight a boss, a client, or a teammate by delivering more than you promised. Want to start winning at working? Don't promise more than you can deliver. And kill the hype. (c) 2005 Nan S. Russell. All rights reserved. Sign up to receive Nan's free biweekly eColumn at http://www.winningatworking.com. Nan Russell has spent over twenty years in management, most recently with QVC as a Vice President. She has held leadership positions in Human Resource Development, Communication, Marketing and line Management. Nan has a B.A. from Stanford University and M.A. from the University of Michigan. Currently working on her first book, Winning at Working: 10 Lessons Shared, Nan is a writer, columnist, small business owner, and speaker. Visit http://www.nanrussell.com or contact Nan at info@nanrussell.com.
MORE RESOURCES: Careers at Prairie View A&M University - HR Prairie View A&M University Report: community college students need more career guidance Inside Higher Ed Will Artificial Intelligence Steal My Job? | On Careers | U.S. News U.S News & World Report Money The energy transition’s effects on jobs MIT Technology Review Workers eager to fill 3,000 Las Vegas jobs to build Brightline Fox 5 Las Vegas Careers - Human Resources Kennesaw State University Tesla mass layoffs impact Bay Area, with over 2,750 jobs lost San Francisco Chronicle Jobs and Training at FDA FDA.gov Careers at TWU | The Office of Human Resources | TWU Texas Woman's University Curry College launches job guarantee program Inside Higher Ed Careers Fred Hutchinson Cancer Center Data indicates a strong job market but some employment seekers — even those with a Ph.D. — say they struggle Yahoo Finance Careers Micron Industry sells workers on ag jobs The Western Producer Careers at FEMA FEMA Find a Job Samaritan Health Services Careers | Job Opportunities MaineHealth Careers at Bucknell Bucknell University Green careers report: Understanding green jobs and their increasing demand The Economic Times Job Search Results - Careers at UnitedHealth Group UnitedHealth Group Career Paths FEMA 20 Careers With the Most Job Security Right Now U.S News & World Report Money Welcome to ACA's Career Center American Counseling Association My career race is in the home stretch, here's what I know Financial Times Employment USC Upstate Veterans and transitioning military | VA Careers VA.gov Home | Veterans Affairs What Researchers Discovered When They Sent 80000 Fake Résumés to U.S. Jobs The New York Times Careers Smith College Grécourt Gate Permanent Full Time FEMA Careers at NATO NATO HQ Clemson Careers Clemson University Apply for a Job The City of Vancouver, WA Despite lagging performance, California expected to avoid recession Los Angeles Times The Best Jobs in America in 2024 | Careers | U.S. News U.S News & World Report Money Amazon HQ2 was supposed to add jobs last year. It shed them instead. The Washington Post Careers at USI University of Southern Indiana Careers Medline Newsroom Join our team FHI 360 The M.B.A.s Who Can't Find Jobs The Wall Street Journal Work for Us (U.S National Park Service Careers The Ocean Cleanup Another month of robust US job growth points to continued economic strength The Associated Press Careers | US Forest Service USDA Forest Service 15 Jobs to Consider for a Career Change | Best Jobs | U.S. News U.S News & World Report Money Careers Technip Energies Careers in mental health services : Career Outlook: U.S Bureau of Labor Statistics How motherhood hurts careers The Economist How many jobs are available in technology in the US? Computerworld Early careers UBS AI Will Transform the Global Economy. Let's Make Sure It Benefits Humanity. International Monetary Fund Careers CPKC Work Here UnitedHealth Group AdventHealth Porter Jobs AdventHealth Careers with Impact IFC Press Releases CoinGecko Careers: Careers at CoinGecko CoinGecko The Rise of Global Digital Jobs | World Economic Forum World Economic Forum Early Careers | Mondelēz International, Inc. Mondelez International Which Jobs Have a Future? Statista Careers at Campari Group people.camparigroup.com In-Demand Jobs for Seniors | Retirement | U.S. News U.S News & World Report Money Opinion | The A.I. Economy Will Make Jobs More Human The New York Times Jumping into the workplace for the first time TotalEnergies.com John Lewis publishes job interview questions to aid preparation Personnel Today Jobs vacancies at the EMCDDA European Monitoring Centre for Drugs and Drug Addiction (EMCDDA) Upgraded National Career Service portal to give job market a fillip Business Standard Career Services Wake Tech Newsroom Ex-Prisoners Face Headwinds as Job Seekers, Even as Openings Abound The New York Times Careers with the Group Volkswagen Group Find a Role Bain & Company Pathways to high-quality jobs for young adults | Brookings Brookings Institution Careers at UNHCR UNHCR Jobs Energy.gov Careers City of Somerville Employment Opportunities Unity Health Toronto Careers | City of Norfolk, Virginia - Official Website City of Norfolk (.gov) Jobs at Parks Canada Canada.ca ADM Job Openings Unlocking Nature. Enriching Life. | ADM Departments - Human Resources - Job Openings and Descriptions City of Round Rock |
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