Jobs @ Career Consulting Limited
Return to career-consulting-limited.com
People |
|
|
 |
Workplace 911
I've watched a few episodes of Nanny 911 and with the chaos, out of control children and seemingly irreparable behavior, it strikes me as a precursor to Workplace 911. No, not a new reality TV show, but everyday workplace problems. You see, kids who don't get their way, who learn to hit, manipulate, scream and throw things, grow up and go to work. By the time they're adults, they've replaced their aberrant behaviors, like spitting, with more socially acceptable ones like sarcastic zingers and verbal tirades. They're the liars, the saboteurs, the bullies, and the road-blockers we meet up with at work. And I've met my share. But here's the thing. Just as those parents are challenged by the Nanny to identify and correct what they're doing to encourage and reward their children's behavior, we need to challenge ourselves to do the same at work. If you want to be winning at working, you need to uncover what you're doing to encourage and reward behaviors that you don't like. You need to recognize which hot buttons hook you into unproductive patterning at work and which, like those parents desperate to contain their children's behavior, reduce your results. I learned in twenty years of managing there's one key that can change everything. Figure out what you're rewarding. It doesn't matter if you're five or thirty-five, whatever gets rewarded gets done. But, it's not as easy as it sounds. And don't confuse rewards only with something positive. If a co-worker gets you irritated enough to yell at him, he may feel rewarded because he's "gotten to you." Too often what we think we're rewarding, and what we are, are not the same. Too often we've set up reward systems that create the work problems we face. And too often, the behaviors that exasperate us are the ones we're unknowingly reinforcing. Say a local pizza company decides to reward drivers for on-time delivery. Sounds good, but in actuality, they'd be rewarding speeding and reckless driving. Here's an example from Management Review, "A freight company that based its reward system on the number of packages shipped thought productivity was way up until an internal audit revealed that only 45% of the containers were shipped full." How about the Texas school system making recent news? It thought it was rewarding teachers for raising test scores. But, it was rewarding numbers over methods. So, one school held back 75% of ninth graders so lower achieving students would not participate in tenth grade tests, and the school's staff was rewarded for achieving their goal. If you want to be winning at working and stop Workplace 911 behaviors from affecting your results, do two things: first, model the behavior you expect from others. Respect comes from giving respect and trust from giving trust. Second, look beyond the desired outcomes to the behaviors that lead to them. Reward that behavior, since whatever gets rewarded gets done. When you find and reward the right behaviors, you'll get the right results. (c) 2005 Nan S. Russell. All rights reserved. Sign up to receive Nan's free biweekly eColumn at http://www.winningatworking.com. Nan Russell has spent over twenty years in management, most recently with QVC as a Vice President. She has held leadership positions in Human Resource Development, Communication, Marketing and line Management. Nan has a B.A. from Stanford University and M.A. from the University of Michigan. Currently working on her first book, Winning at Working: 10 Lessons Shared, Nan is a writer, columnist, small business owner, and on-line instructor. Visit http://www.nanrussell.com or contact Nan at info@nanrussell.com.
MORE RESOURCES: Corporate Lowe's Careers City of Phoenix (.gov) Working for ICE ice.gov Careers University of Northern Colorado How to use AI to get a job interview and nail it – along with the salary you deserve | Job hunting The Guardian Understanding America’s Labor Shortage U.S. Chamber of Commerce Careers City of Ontario, California (.gov) Careers at FEMA FEMA.gov Careers at Prairie View A&M University PVAMU Home Meet a millennial who quit her tech job, temporarily moved to Paris, and started a baking business in NYC Business Insider Supply Chain Lowe's Compensation & Benefits Lowe's Careers | Home USDA (.gov) Jobs Multnomah County Careers and Jobs at CRS Catholic Relief Services Work at Fairfield Fairfield University Careers - MDOT Maryland.gov Careers Baxter Job Loss Is a Kind of Grief The Atlantic Store Hourly Job Areas Target Employment Opportunities | Game Commission Commonwealth of Pennsylvania (.gov) Careers at USCIS USCIS (.gov) Improve Your Chances of Landing That Job Interview IEEE Spectrum Careers at TWU Texas Woman's University Jobs and Training at FDA fda.gov Work at Butler Butler University Water Services Careers City of Phoenix (.gov) Job Search Results UnitedHealth Group Careers Jobs City of Rochester, New York (.gov) Employment | Department of Corrections Commonwealth of Pennsylvania (.gov) Work With Us National Oceanic and Atmospheric Administration (.gov) Career Opportunities UMHB Careers Johnson & Johnson Career Opportunities Gilead Sciences Finding Your New Career at the City of Phoenix City of Phoenix (.gov) Careers at Willamette Willamette University IOM career gateways International Organization for Migration Careers at University of Missouri Health Care | University of Missouri Health Care jobs University of Missouri Health Care Careers Washington State University Careers BASF Jobs at Liberty University Liberty University Healthcare Jobs at Novant Health | Novant Health Novant Health Jobs And Careers | VA Montana Health Care | Veterans Affairs VA.gov Home | Veterans Affairs Student internships at J&J Johnson & Johnson Careers Career Comeback UBS Work for the City of St. Louis City of St. Louis, MO (.gov) Future of Jobs Report 2025: The jobs of the future – and the skills you need to get them The World Economic Forum Ready for your next great job? ADP Careers Careers WVDE Our Hiring Process Target Careers The Ocean Cleanup UF Health Careers UF Health Careers Job Seekers Illinois Human Resources Careers CrowdStrike.com EPA employees rally in Denver against President Trump’s job and funding cuts Colorado Public Radio KPMG Careers KPMG Careers at Union Union College March 2025 Preview: What to Expect in the Jobs Report Center for Economic and Policy Research Matching Talent to the Jobs of Tomorrow: A Guidebook for Public Employment Services 2025 The World Economic Forum Why hasn’t AI taken your job yet? Financial Times Job Opportunities Southwest Minnesota State University Jobs for Veterans and transitioning military VA Careers (.gov) Human Resources Department City of Phoenix (.gov) IT Job Outlook For the Next 10 Years Spiceworks Provincial Government Job Opportunities Government of Prince Edward Island Current opportunities Turner & Townsend 15 Low-Stress Jobs for 2025 Money/ US News 60+ Stats On AI Replacing Jobs (2024) Exploding Topics Talent Solutions CBIZ Careers Euromonitor Job Opportunities Bellevue School District The Job Market Is Frozen The Atlantic Recorded Video Interviews Target RESTORING ACCOUNTABILITY TO POLICY-INFLUENCING POSITIONS WITHIN THE FEDERAL WORKFORCE The White House (.gov) |
|
|
|
RELATED ARTICLES
Bullseye Interviewing An interview is much like a blind date. You have sweaty palms, heart palpitations, shaky nerves and a preconceived notion of what could happen. Could You Write Performance Reviews For Money? Writing performance reviews can be an excellent way to earn a living. Who wouldn't want to go from place to place watching actors, singers, and chefs perform at their best (and maybe their worst)? Getting paid to do something like this just seems like fun, doesn't it? But, in reality, these jobs are not easy to come by nor are they easy to do. Your Job Search -- a Marketing Campaign? The successful job search is really just a personal marketing campaign. And the same techniques used in infomercials and junk mail can help you get hired, too. How to Get the Job You Want in Any Economy... Act Like a Headhunter Having spent the last few years of my career in the staffing and recruiting industry, I'm asked all the time by friends and relatives if I can help them find a more desirable job. I've helped my fiancé get a job, helped my college buddies get jobs after graduation, and even helped a few high school buddies find jobs having not seen them for years. Use Job Search Hacks to Get Hired Faster Job searching alone is like hitchhiking a scary ride with an unknown stranger on a 180-mile long deserted, no-exit road with hopes you'll make your destination. When you lack time or expertise to plan career moves carefully, sometimes the loss of ground is not apparent until years later. Dont Get Caught In The Security Trap The day you begin to think of your job in terms of the security versus the opportunities it provides is the day you start to put the brakes on building your career.Time was when a young person entering the workforce could reasonably assume he was signing a lifetime security covenant with his employer. Job Interviews: How to Answer the How Do You Handle Stressful Situations? Question When answering the "How do you handle stressful situations?" question during an interview, the best strategy is to give some examples of stressful situations you've dealt successfully with in the past.Everyone faces some form of stress on the job now and then. 9 Secrets to Career Success Are you miserable at your job (or what you are doing) but go anyway to earn a living? Do you feel you are unable to use your talents and are doing things that are stressful? Do you find yourself in a career rut? Wouldn't you rather be in your ideal income position and "Go to Play" everyday? Most people spend approximately 35% to over 67% of their waking hours working. Being unhappy for so much of the day makes it difficult to enjoy the rest of your waking hours. What You Should Never Put on Your Resume Liars Get Caught! What NOT to Put on Your Resume"Everybody does it" as they say. Face it, the job market can be a very tough place to compete. Tips for Terrific Telephone Interviews Telephone interviews don't just happen; they are the result of action you have taken. For example, when you are networking and the company representative becomes interested in your skills; when a company representative calls you in response to a résumé you have sent; or when you have previously set up the telephone meeting. Working as a Knowledge Worker in the Information Age The old adages: "It's not what you know, but who you know" and "High Tech, High Touch" could be the mottos of knowledge workers in the 21st Century.Never before in the history of the world has both networking and interpersonal communication been potentially easier, broader, more wide-spread and paradoxically, more difficult. During Midlife Change: Are You a Jumper or a Clinger? Over the years, I have identified two kinds of midlife career changers: Jumpers and Clingers.Jumpers thrive on energy, enthusiasm and improbable luck. Any Job is an Honorable Job Seeing your job as an honorable job, adds more meaning and peace to your life. Also, seeing the honor in what you do now, creates an ideal foundation upon which a career change can be built. Settling Successfully Into Your New Job The euphoria of getting a new job can sometimes be overcome by apprehension about what comes next. After all, you're "the new kid on the block," and there's much to learn--about your new job duties and much more. Thankk-You Notes: An Integral Part of Your Career There is one little practice that is vital to generating the interest of potential employers. It is critical, but very few job seekers actually do it. Job Search Blurts I coined this word to draw attention tothe nervous and apprehensive way ofsaying something in the job search thatmakes you feel like a buffoon. A "blurt"is a catchy way of saying: Gaffe. Preparing For Your Job Interview: What You Need To Know To Be Successful In the limited time an interviewer has with you, their mission is to know you and assess your worth, especially in relationship to the other candidates interviewed. Asking you questions is the way they accomplish that mission. Intuition: The Secret To Your Career Success For far too long, we moderns have relied on our analytical/logical brain to make important life decisions. It is my belief that our imaginative/creative brain holds the key to better, smarter and more soulful decisions. Losing a Career When Youre Moving for Love Those who watched HBO's Sex and the City (SATC, now available on DVD) know the last eight episodes were less about sex and more about city. And the last three episodes, taken together could serve as a case study for a decision faced by many clients Should I follow my heart or hang on to my job?Whether you want to move to be closer to aging parents, or follow a lover into a new life, the stakes are extremely high. Managing Emotions During Career Change and Job Search, Part Two Half the battle in successfully managing your emotions during a job search or career change process is in recognizing and naming what you're feeling. Most of us could barely brainstorm a dozen or so emotions, yet many, many more exist.
|
|
|
| © Career Consulting Limited.com 2011
|