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Powerful Phone Interviews
Phone interviews are de rigueur with many organizations. Companies conduct phone interviews for a number of reasons. It's a way to screen out the dead wood. It gives the next interviewer baseline information from which to work. It saves money. So, how do you prep for a powerful phone interview? And how is it different from a face-to-face interview? Recently, three of my clients aced their phone interviews.Here's what we learned works. Prepping for the phone interview: If you need to call from work or from a phone booth or a cell phone, tell the screener/interviewer what the circumstances are. It's better to explain ahead of time than to suddenly have to stop midway through because of noise or an interruption. Stand up. You project stronger energy when you stand. Or even better, walk around. Remember, the interviewer has only your words and the sound of your voice with which to judge you. You will come across more upbeat and enthusiastic if you stand. Even for a phone interview, you need to do your homework. The interviewer will be asking, "Why do you want to work at XYZ Company?" and "What do you know about us?" Be prepared to answer classic questions, such as: "Tell me about a difficult situation you handled well," "What are your areas of development?" or an all-time favorite: "Why should we hire you?" If you need help in formulating answers to these questions, see the suggested reading section below. Keep your responses brief, 1 - 3 sentences maximum. Choose your words carefully, and be focused. Answer the question. Do not go off on a tangent. This is even more important in the phone interview stage, where the interviewer will appreciate your succinctness. Have water and throat lozenges handy. If you get dry mouth (don't you hate that), these can be lifesavers. How is a phone interview different from a face-to-face interview? You can use crib notes. And I would. Just in case you get the jitters or have a senior moment, have your responses written out (in bullet form). It's better than any security blanket. The timbre and inflection of your voice is critical. Modulate your voice to avoid sounding monotone. When I was a recruiter and conducted phone interviews, I could pick up immediately by the tone of the person's voice whether they had the requisite drive for the job. A phone interview is brief, sometimes 20 minutes or less. It is oftentimes a screening rather than an interview. There won't be a lot of follow-up questions based upon your responses. You won't get to connect with the interviewer. It may feel formulaic. The interviewer asks a question, and you respond. This is normal. You will know immediately if you have done well. They will tell you they are passing you on. If you haven't done well, you will get a vague response. Ask when you should follow-up. Finally, like a face-to-face interview, always send a thank-you note. A handwritten note is best. Sending an e-mail is acceptable, but less personal. Thank the interviewer for her time. Say you enjoyed the conversation and look forward to taking the next step. Indicate you will follow up within the appropriate time frame. A successful phone interview is a wonderful prep for the in-person gig. You've learned what your top lines are. You've done your research. You've made it to the next step. And your confidence level is up. So, when you get the chance for a phone interview, embrace the opportunity. It's practice for the main event. Dale Kurow, M.S., is an author and a career and executive coach in NYC. Dale works with clients across the U.S. and internationally, helping them to become better managers, figure out their next career moves and thrive despite office politics. Visit Dale's web site at http://www.dalekurow.com/newsletter to sign-up for her free monthly ezine "Career Essentials," chocked full of useful career tips and strategies you can use immediately.
MORE RESOURCES: Employment opportunities Department of Taxation and Finance Careers and Jobs at CRS Catholic Relief Services Jobs and careers | Veterans Affairs Veterans Affairs Your career level Continental Governor Newsom releases new framework to create high-paying career pathways with and without four-year degrees Office of Governor Gavin Newsom Looking for work? These industries are expected to see major growth in Tennessee - Commercial Appeal Careers UNCO News Central Jobs- Legacy Energy.gov California nixes degree requirements for 30K state jobs Higher Ed Dive US Department of Labor announces latest actions to secure sustainability of Job Corps program US Department of Labor Careers | Career Opportunities West Virginia University Jobs, inflation, and the Fed: How they're all related Yahoo Finance Working for ICE U.S. Immigration and Customs Enforcement Newsroom Careers at TWU Texas Woman's University Jobs City of Rochester (.gov) Calif. Master Plan for Education Includes Digital 'Career Passport' Government Technology Careers | Home USDA.gov US Department of Labor awards $99.3M in grants to support training, job services to prepare young people to succeed in high-demand careers US Department of Labor Employment | Department of Corrections Governor Tom Wolf Jobs and Training at FDA FDA.gov Start your career journey with Illinois, a top leader in research, teaching, and public engagement University of Illinois Urbana-Champaign Draw your own chart game: how well do you know the jobs market? Financial Times Careers at Willamette Willamette University Jobs at Liberty University Liberty News Aligning workforce development with changing industry needs World Economic Forum Career Opportunities UMHB Careers at University of Missouri Health Care | University of Missouri Health Care jobs University of Missouri Health Care Careers at Union | Human Resources Union College Careers Washington State University Healthcare Jobs at Novant Health | Novant Health Novant Health Nursing jobs VA.gov Home | Veterans Affairs Work At Chess.com Chess.com Our People: Associate Experiences and Paths to Opportunity Walmart Corporate Careers at Prairie View A&M University Prairie View A&M University Work for Us (U.S. National Park Service) National Park Service US added a strong 227,000 jobs in November in bounce-back from October slowdown The Associated Press UF Health Careers UF Health - University of Florida Health Careers with Lexington Police Department City of Lexington, Kentucky (.gov) Working at Siemens Energy: Careers & Job Opportunities Siemens Energy Job Opportunities Bellevue School District Careers Medline Careers at Discovery Education Discovery Education Careers S&P Global Internship Opportunities | BCG Boston Consulting Group India's job market projected to grow 9% in 2025 The Economic Times Careers at Jacobs Jacobs Jobs report on eve of election will be among the most muddled in years The Associated Press Job vacancies at the EUDA European Union Students and graduates JPMorgan Chase Constellation to Launch Crane Clean Energy Center, Restoring Jobs and Carbon-Free Power to The Grid Constellation Energy Tourism to see 61 lakh new jobs in 10 years Deccan Herald US employers added just 12,000 jobs last month as hurricanes and strikes sharply reduce payrolls The Associated Press Highest-Paying Engineering Careers in 2024 University of North Dakota How To Use AI To Find A Job Forbes Mental health at work World Health Organization Careers Gwinnett County Public Schools Current opportunities Turner & Townsend JobFeed NSW Department of Education Careers City of Norfolk (.gov) Careers at King County King County ANU council members say Bell’s second job was never mentioned The Australian Financial Review KCMO Career Center | CITY OF KANSAS CITY | OFFICIAL WEBSITE City of Kansas City (.gov) Apply for a Job - The City of Vancouver, WA Careers City of Somerville Careers Penn State University IT sector to witness 15-20% growth in job opportunities in 2025: Report Business Standard Careers UTSA Today Careers City of Fort Worth Employment University of South Carolina Careers @ UO University of Oregon ADM Job Openings Unlocking Nature. Enriching Life. | ADM Careers at the ICR The Institute of Cancer Research Career Opportunities University of Houston Careers at Florida State | Office of Human Resources Florida State University UH Careers University of Houston Career Services Wake Tech Newsroom Current Job Postings City of Windsor Careers at UHD UHD Current Job Openings Pinellas County |
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