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Powerful Phone Interviews
Phone interviews are de rigueur with many organizations. Companies conduct phone interviews for a number of reasons. It's a way to screen out the dead wood. It gives the next interviewer baseline information from which to work. It saves money. So, how do you prep for a powerful phone interview? And how is it different from a face-to-face interview? Recently, three of my clients aced their phone interviews.Here's what we learned works. Prepping for the phone interview: If you need to call from work or from a phone booth or a cell phone, tell the screener/interviewer what the circumstances are. It's better to explain ahead of time than to suddenly have to stop midway through because of noise or an interruption. Stand up. You project stronger energy when you stand. Or even better, walk around. Remember, the interviewer has only your words and the sound of your voice with which to judge you. You will come across more upbeat and enthusiastic if you stand. Even for a phone interview, you need to do your homework. The interviewer will be asking, "Why do you want to work at XYZ Company?" and "What do you know about us?" Be prepared to answer classic questions, such as: "Tell me about a difficult situation you handled well," "What are your areas of development?" or an all-time favorite: "Why should we hire you?" If you need help in formulating answers to these questions, see the suggested reading section below. Keep your responses brief, 1 - 3 sentences maximum. Choose your words carefully, and be focused. Answer the question. Do not go off on a tangent. This is even more important in the phone interview stage, where the interviewer will appreciate your succinctness. Have water and throat lozenges handy. If you get dry mouth (don't you hate that), these can be lifesavers. How is a phone interview different from a face-to-face interview? You can use crib notes. And I would. Just in case you get the jitters or have a senior moment, have your responses written out (in bullet form). It's better than any security blanket. The timbre and inflection of your voice is critical. Modulate your voice to avoid sounding monotone. When I was a recruiter and conducted phone interviews, I could pick up immediately by the tone of the person's voice whether they had the requisite drive for the job. A phone interview is brief, sometimes 20 minutes or less. It is oftentimes a screening rather than an interview. There won't be a lot of follow-up questions based upon your responses. You won't get to connect with the interviewer. It may feel formulaic. The interviewer asks a question, and you respond. This is normal. You will know immediately if you have done well. They will tell you they are passing you on. If you haven't done well, you will get a vague response. Ask when you should follow-up. Finally, like a face-to-face interview, always send a thank-you note. A handwritten note is best. Sending an e-mail is acceptable, but less personal. Thank the interviewer for her time. Say you enjoyed the conversation and look forward to taking the next step. Indicate you will follow up within the appropriate time frame. A successful phone interview is a wonderful prep for the in-person gig. You've learned what your top lines are. You've done your research. You've made it to the next step. And your confidence level is up. So, when you get the chance for a phone interview, embrace the opportunity. It's practice for the main event. Dale Kurow, M.S., is an author and a career and executive coach in NYC. Dale works with clients across the U.S. and internationally, helping them to become better managers, figure out their next career moves and thrive despite office politics. Visit Dale's web site at http://www.dalekurow.com/newsletter to sign-up for her free monthly ezine "Career Essentials," chocked full of useful career tips and strategies you can use immediately.
MORE RESOURCES: Careers at Givaudan Givaudan Meet Native American Veterans where they live with a VA career VA.gov Home | Veterans Affairs Careers | Career Opportunities West Virginia University I moved to Alaska after college for a job. I lost all my friends because I put my career first. Business Insider Jobs City of Rochester (.gov) Careers at TWU Texas Woman's University 15 Companies Offering Health Insurance to Part-Time Workers U.S News & World Report Money Work at Fairfield Fairfield University Careers at FEMA FEMA Careers at Willamette my.willamette.edu Physicians are the nation’s top earners – a slideshow Medical Economics Jobs and Training at FDA FDA.gov Jobs at Liberty University Liberty News City of Tampa Careers City of Tampa Careers at VA VA.gov Home | Veterans Affairs Job Seekers University of Illinois Urbana-Champaign Healthcare Jobs at Novant Health | Novant Health Novant Health Careers BASF Careers at University of Missouri Health Care | University of Missouri Health Care jobs University of Missouri Health Care Nursing jobs VA.gov Home | Veterans Affairs Career Opportunities UMHB Jobs at BCA Minnesota Department of Public Safety Statement by Acting Secretary of Labor Julie Su on October jobs report US Department of Labor Careers at Union | Human Resources Union College Careers Washington State University Employment Services American Mathematical Society Recruiters urge candidates to use AI to apply for jobs Financial Times US employers added just 12,000 jobs last month as hurricanes and strikes sharply reduce payrolls The Associated Press Working for ICE U.S. Immigration and Customs Enforcement Newsroom Work at DHS: Career Opportunities Wisconsin Department of Health Services October 2024 jobs report: How two major hurricanes, labor strike might affect the numbers - NBC News UF Health Careers UF Health - University of Florida Health Work for Us (U.S. National Park Service) National Park Service Employment benefits VA.gov Home | Veterans Affairs Careers at Prairie View A&M University Prairie View A&M University Job Search Results UnitedHealth Group UN COMMON CAREERS VCU Health Career Opportunities Gilead Sciences Employment | Department of Corrections Governor Tom Wolf Careers S&P Global Careers Medline Reservists (On-Call) FEMA Job Opportunities Bellevue School District How to Apply FEMA Careers Micron Careers at Discovery Education Discovery Education Jobs report on eve of election will be among the most muddled in years The Associated Press Careers KPMG Join our team FHI 360 Job opportunities with Rail King County Careers The Guggenheim Museums and Foundation Internship Opportunities | Careers Boston Consulting Group What Trump's election victory means for job seekers Business Insider Careers at Jacobs Jacobs Careers in A&O Shearman Work At Chess.com Chess.com Students and graduates JPMorgan Chase Career Paths FEMA Highest-Paying Engineering Careers in 2024 University of North Dakota 80+ Psychology-Related Careers to Consider Verywell Mind 10 Things They Don't Tell You About Your First Job U.S News & World Report Money The Problem With ‘In Demand’ Jobs The Atlantic The 16 Best Jobs for Creative & Restless ADHD Brains ADDitude magazine Mental health at work World Health Organization The 10 jobs that landed the biggest pay rises in financial year 2024 The Australian Financial Review Benefits for the whole you Accenture Jobs and careers | Veterans Affairs Veterans Affairs Why Employees Quit HBR.org Daily JobFeed NSW Department of Education Two unis walking the career path alongside graduates The Australian Financial Review How to realize the potential of rising digital jobs World Economic Forum Current opportunities Turner & Townsend AI Will Transform the Global Economy. Let’s Make Sure It Benefits Humanity. International Monetary Fund Careers City of Norfolk (.gov) 9 Trends That Will Shape Work in 2024 and Beyond HBR.org Daily 8 global issues shaping and driving job creation World Economic Forum Jobs Energy.gov |
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